FAQ
For newcomers
What is the difference between users with active and passive access?
Users (authorised users) with active access are allowed to perform any operations in ThePay. Only users who have fully verified their identity can be assigned active access. Users (authorised users) with passive access can navigate freely through ThePay and view the contents, yet some information is hidden from them. They cannot transfer funds in your accounts. For more information and instructions on how to add and remove authorised users, see the Authorised users page.
Read also:
Did not find what you were looking for?
Let us help you!
If you cannot find an answer to your question,
feel free to reach out to us and we will look for a solution.